inbrix AIAutonomous AI agents with two guardrails – every bot a real teammate.Omnichannel inboxEmail, chat, web tickets & Shopware in one inbox.Knowledge baseA Confluence-class editor, website import via sitemap, read by the AI.Chat widgetAn embeddable live chat that answers like a human.NotificationsIn-app, push, Slack DM & digest – with quiet hours.Developers & APIREST API, MCP server and webhooks – developer-first.
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GDPR helpdeskThe German, GDPR-first alternative to Zendesk & Intercom.For agenciesA support desk with chat, multi-workspace & a full API.Website chatbot & knowledge baseChatbot plus knowledge base, your website read in via sitemap.For ShopwareStore tickets & producer account right in your inbox.
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inbrix AIAutonomous AI agents with two guardrails – every bot a real teammate.Omnichannel inboxEmail, chat, web tickets & Shopware in one inbox.Knowledge baseA Confluence-class editor, website import via sitemap, read by the AI.Chat widgetAn embeddable live chat that answers like a human.NotificationsIn-app, push, Slack DM & digest – with quiet hours.Developers & APIREST API, MCP server and webhooks – developer-first.See all features →
PricingSecurity & Privacy
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Blog

From the workshop.

Thoughts on AI in support, GDPR-compliant automation and building inbrix.

How to Automate Shopware Support (Without Breaking Your SEP Agreement)
Produktnaher Ratgeber / Buyer Education

How to Automate Shopware Support (Without Breaking Your SEP Agreement)

Learn how to automate Shopware Store support while staying SEP-compliant and GDPR-compliant – tools, options, and a practical checklist for extension partners.

Fabian Golle9 min read
GDPR-Compliant AI Support: Where Your Customer Data Really Ends Up
Compliance & Data Protection

GDPR-Compliant AI Support: Where Your Customer Data Really Ends Up

Does your support chat end up in a US cloud? The honest guide to GDPR-compliant AI support: what happens to customer data, what the GDPR actually requires, and the 5 questions to ask before buying any tool.

Fabian Golle10 min read

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