Privacy policy
This policy covers the inbrix.ai website. For data our customers store inside the inbrix product, the data processing agreement we conclude with them applies in addition – there we act as processor, not as controller. This is a translation for convenience; in case of doubt the German version prevails.
Last updated: 20 July 2026
Controller
GOLLE Digital Solutions GmbH, Berger Straße 125, 60385 Frankfurt am Main, Germany, represented by Fabian Golle. Email: datenschutz@golle-it.de, phone: +49 69 348 789 10-0. We have not appointed a data protection officer, as the statutory conditions for doing so do not apply to us.
Hosting and server log files
Our website is hosted by Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany. Every page request is automatically logged with: browser type and version, operating system, referrer URL, host name of the requesting machine, date and time of the request, and the full IP address. This data is kept for 60 days and then deleted. The IP address is deliberately stored unshortened, because in the event of attacks or abuse it is needed for defence, error analysis and possible criminal prosecution. The legal basis is Art. 6(1)(f) GDPR; our legitimate interest lies in the secure and uninterrupted operation of the website.
Waitlist signup
The form on our website lets you register interest ahead of the inbrix launch. We process your name and business email address in order to notify you once your access is ready. The legal basis is Art. 6(1)(b) GDPR (steps taken at your request prior to entering into a contract). We use service providers for internal handling, all disclosed in our subprocessor list. We delete the data once the registration has been handled and no contract comes about, at the latest twelve months after launch.
Appointment booking
For booking demo appointments we embed our own tool MeetBridge (booking.golle-it.de), which likewise runs on our infrastructure in Germany. Opening the booking window processes the technically necessary data; if you book an appointment, we additionally process your name, email address and the requested time. The legal basis is Art. 6(1)(b) or (f) GDPR.
Chat widget
Our own chat widget (app.inbrix.ai) runs on this website, hosted in Germany. When you open the chat, we process the content you enter in order to answer your enquiry. The widget stores two technical values in your browser's local storage (window size and whether the chat is open) so that navigating to another page does not throw you out of an ongoing conversation. This storage is necessary for the service you requested (§ 25(2)(2) TDDDG). Replies in the chat may come from an AI assistant; we indicate this in the chat, and you can ask for a human at any time.
Use of artificial intelligence
For AI features we use service providers named individually in our subprocessor list. Those providers process the transmitted content solely to generate the respective reply. Training models on your data is contractually excluded, as is any persistent storage of the content at the provider. Where data is transferred to the USA, we rely on the European Commission's Standard Contractual Clauses.
Fonts
The fonts used on this website are served from our own server. There is no connection to Google Fonts or any other external provider, and no data is transmitted to third parties in the process.
Analytics
We currently use no analytics or tracking tool on this website. Should that change, we will update this policy beforehand and obtain your consent where required.
Recipients and transfers to third countries
A complete and current list of all providers processing personal data on our behalf is available under “Subprocessors”. For each provider it states the purpose, the place of processing and the legal basis for any transfer to a third country. We have concluded agreements pursuant to Art. 28 GDPR with all processors.
Retention
We store personal data only for as long as it is needed for the respective purpose or as statutory retention periods require – in particular the six- and ten-year periods under German commercial and tax law. After that the data is deleted.
Your rights
You have the right to access (Art. 15), rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18) and data portability (Art. 20 GDPR). You may object under Art. 21 GDPR to processing we base on a legitimate interest. Any consent given can be withdrawn at any time with effect for the future. Please contact datenschutz@golle-it.de.
Right to lodge a complaint
You have the right to lodge a complaint with a data protection supervisory authority. The authority responsible for us is the Hessischer Beauftragter für Datenschutz und Informationsfreiheit, Postfach 3163, 65021 Wiesbaden, Germany.
No automated decision-making
There is no automated decision-making, including profiling, within the meaning of Art. 22 GDPR that produces legal effects concerning you or similarly significantly affects you.
Changes to this policy
We adapt this privacy policy when our processing or the legal situation changes. The version published on this page at the time applies.