Transparent. No negotiation.
Fair, transparent and no negotiation is the promise. The final plans land here shortly. Cancel monthly, data export always included.
Transparent. No per-resolution surprises.
We are finalising the plans.
Pricing is coming soon.
Fair, transparent and no negotiation – like everything at inbrix. Join the waitlist and you will get the prices first.
Join the waitlistWhat you always get.
- Hosted in Germany, data stays in the EU
- GDPR-compliant, DPA at the click of a button
- Your data never trains AI models
- Unlimited contacts and tickets
- Email, chat, web form and customer portal
- Knowledge base with AI search
- Full cost transparency per ticket
- Export your data, any time
What you want to know about pricing.
What are we billed for?
Per inbox, per month. Contacts, tickets and knowledge pages are unlimited – you don't pay for your support growing.
What are credits?
Credits cover AI usage: drafted replies, autonomous answers, summaries, translations. What the plan includes covers normal operation, and you see credits spent live, per day and per ticket.
What happens when credits run out?
The helpdesk keeps running exactly as before – only the AI features pause until you top up or the next month starts. It never silently gets more expensive.
Is there a minimum term?
No. Cancel monthly. Pay yearly and two months are on us.
Are there discounts?
Shopware agencies and extension makers currently get 20% off their first three months. Non-profits and education: talk to us.
Can I take my data with me?
Yes, any time and at no extra cost. Tickets, contacts, knowledge base and attachments in open formats.
Create your account.
Name, business email, done. No credit card, no contract term.
- Every feature in your first month
- Your data stays in Germany
- Cancel any time, export included