Then configure the name, colours and greeting in inbrix.
About the website chatbot.
How does the bot know my content?
Import your website via sitemap or add your own pages and PDFs. These sources form the bot’s knowledge base.
Does the bot know which page the visitor is on?
Yes. The widget forwards the current page so the bot can answer specifically to it, e.g. in checkout or on the pricing page.
Can the bot sell, not just support?
Yes. That is exactly why it reads your website: services, pricing, references. It answers pre-sales questions from your real content and hands off to a human as soon as things get concrete.
Can I use the widget inside my own web app?
Yes. Embed the widget in your web app and identify signed-in users through a verified handoff. Your team sees the conversations in the inbox.
Is there an SDK for my mobile app?
Not yet. A mobile SDK is planned. Websites and web apps are already supported.
What happens when the bot doesn't know something?
The bot can send an interim message and hand the conversation and its history to your team.
Is it GDPR-compliant?
inbrix is hosted in Germany, with AI processing in the EU. Customer data is not used for model training. Our security and privacy pages provide the details.