Support software that keeps your DPO happy.
The European alternative to Zendesk and Intercom. Hosted in Germany, data stays in the EU, no AI trains on your content. Modern AI support without the privacy trade-off.
US tools are convenient, until privacy asks questions.
Data in the US
With the big US tools, processing sits in the US by default – EU residency is a paid add-on, if it exists at all. For sensitive data that's a recurring topic with your DPO.
AI trains on your tickets
Whether your content feeds model training is buried in the fine print with many vendors. With us it is in the DPA: never.
DPAs, TOMs, endless reviews
Every new tool means another privacy round. With a European vendor it's a short one.
Live without a privacy marathon.
Connect your inbox
Attach your support address; from then on every new email becomes a ticket. Email, chat and web in one place.
Fill the knowledge base
Write your own pages, upload PDFs or crawl your website via sitemap.
Choose your AI mode
From drafts to fully autonomous. In every mode, the computing happens in the EU.
Privacy is built in, not bolted on.
What your DPO will ask.
Where is data processed?
Exclusively in Germany, backups within the EU. The language models run in the EU too – on every plan, with no setting that changes it.
Does the AI train on our data?
No. Neither we nor our model providers use your content for training. Only redacted text is embedded for search.
Do we get a DPA?
Yes, including a subprocessor list and technical and organisational measures. Everything your review needs.