Support software that keeps your DPO happy.
The European alternative to Zendesk and Intercom. Hosted in Germany, data stays in the EU, no AI trains on your content. Modern AI support without the privacy trade-off.
US tools are convenient, until privacy asks questions.
Data in the US
Zendesk, Intercom & co. process in the US. For sensitive data that's a recurring topic with your DPO.
AI trains on your tickets
With many vendors your content ends up in model training. With us, never.
DPAs, TOMs, endless reviews
Every new tool means another privacy round. With a European vendor it's a short one.
Live without a privacy marathon.
Connect your inbox
Attach your support address, the backlog is imported. Email, chat and web in one place.
Fill the knowledge base
Write your own pages, upload PDFs or crawl your website via sitemap.
Choose your AI mode
From drafts to fully autonomous. Optionally the EU-strict mode with European inference.
Privacy is built in, not bolted on.
What your DPO will ask.
Where is data processed?
Exclusively in Germany, backups within the EU. In EU-strict mode the AI inference doesn't leave the EU either.
Does the AI train on our data?
No. Neither we nor our model providers use your content for training. Only redacted text is embedded for search.
Do we get a DPA?
Yes, including a subprocessor list and technical and organisational measures. Everything your review needs.
Create your account.
Name, business email, done. No credit card, no contract term.
- Every feature in your first month
- Your data stays in Germany
- Cancel any time, export included