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For companies with sensitive data

AI support. Made in Germany.

Handle emails and chats in one helpdesk, with AI processing in the EU and clear documentation for your privacy review.

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Try free for 14 days. No credit card.
Handle enquiries together.
EmailChatCustomer portal
Shared inbox
Restore access to a customer account
Change a billing address
Question about setup
Handle as a teamTaken over by Lea
Restore access to a customer account

AI summary

Issue
Customer can no longer sign in.
Current status
Password link sent. Email address confirmed.
Still open
Waiting for feedback on the new login.
Next step
Ask whether access is working again.
Illustrative example
Hosting in GermanyAI processing in the EUNo training on customer data

Good support. Clear rules for your data.

Inboxinbrix
JW
My reset link does not workJonas Weber
MS
Could you offer a goodwill discount?Mia Schneider
AF
I want to speak to a personAlex Fischer

One shared inbox

Bring email, chat and customer portal requests together.

AI with approval rules

Review drafts or let suitable replies go out automatically.

Explore feature
Manual
HeadingsTablesImagesCalloutsCodeAnchor links
Reset your password
Tip: the reset link is valid for 60 minutes. Check your spam folder too.

Knowledge behind every answer

Use your website, guides and PDFs as a shared knowledge base.

Hosting in Germany

AI processes your requests in the EU.

Explore feature
Built in Germany. AI processing in the EU.
DPATechnical measures

No AI training on customer data

Your content is not used to train the models.

Documents for your review

Access the DPA, technical measures and subprocessor list.

Explore feature

Three steps to shared support.

  1. 1

    Connect your inbox

    Attach your support address; from then on every new email becomes a ticket. Email, chat and web in one place.

  2. 2

    Fill the knowledge base

    Write your own pages, upload PDFs or crawl your website via sitemap.

  3. 3

    Choose your AI mode

    From drafts to fully autonomous. In every mode, the computing happens in the EU.

Questions about your data.

Where is data processed?
inbrix is hosted in Germany. Backups and AI processing remain in the EU. The subprocessor list documents the providers and processing locations.
Does the AI train on our data?
No. Neither we nor our model providers use your content to train models.
Do we get a DPA?
Yes, including a subprocessor list and technical and organisational measures. Everything your review needs.

Help your team. Stay in control.

Start free or get a 30-minute tour of inbrix.

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